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FREQUENTLY ASKED QUESTIONS Yes, if you wish to see us in person. If you are not able to, simply use the shopping cart to place your order and you will be provided with our bankers, our account number andaccount name at which you can make payments. Your order can be delivered to your homeor office for a small fee of TT$60.00 to anywhere in Trinidad and TT$80.00 in Tobago. Where are you located? We are located in Diego Martin. We have a small showroom of some of our products on display. What are the prices of your products? ALL PRODUCTS, except wedding invitations, are quoted in Trinidad and Tobago Dollars. What are the prices of your invitations? Wedding invitations are priced in US Dollars. Invitations are sold in sets of 25’s and there are prices for each additional set of 25’s ordered. Because invitations are shipped from the United States, shipping, customs, tax and handling fees must be added. To workout the landed charges, simply multiply the US Price under the desired quantity by ten (10). Can I choose my own wording? All wording shown on the examples are only suggestions. Please feel free to write your own or make changes to the verse shown. If you would like to see some sample verses, please visit our Wording Suggestion Page. Can I email you the wording for my invitations? Absolutely! We understand that you have a busy schedule and we are happy to assist. What forms of payment do you accept? We accept cash, personal cheques, bank drafts, and bank deposits. Who are your bankers? RBTT Bank. Account name: Wedding Reflections Account number: 901 101 8430. Republic Bank. Account name: Sandra Elms Account number: 440 290 388 331. How can I show that I made a deposit to your bank account? Simply fax a copy of your deposit slip to 695-6449 with our Fax Order Form. Do you provide delivery? Delivery to your home or office is an additional TT$60.00 You must provide a shipping address at which someone will be available to sign and receive your order, if not you yourself. When should I order my invitations? Invitations should be sent out 2-3 months before the wedding date. This allows ample time for your guest to respond. Your invitations will take approximately 2 weeks to process. upon payment and receipt of order. What if there is a mistake with my order? Please check your order very carefully before submitting it to us to be printed, as stationery items will be printed as you submit them. We spell check each order and we will correct spelling of everything except proper names. If you receive an item that is misprinted compared to what you submitted you must notify us within 10 days of receipt and it will be reprinted at no additional cost . Do you provide online proofs of your invitations? Yes we do. And at no additional charge to you. However, we have found that they do not always provide an accurate depiction of what your invitation will look like. While they do give an overall feel for the invitation, they can also be deceiving. Still, we are willing to the extent possible, provide you an online proof. How soon can I get my invitations? After the order is confirmed and payment is made, invitations take approximately 14 days before arriving. Depending on the time of year, orders may take a little longer, so be sure to order early. How soon can I get my Favours? After the order is confirmed and payment is made, favours take approximately 10 - 14 days before arriving. Circumstances such as flight delay and an overflow of incoming goods during the Christmas season may affect the delivery time. So, be sure to order early. How do I go about ordering my Wedding products? Simply print out our Fax Order Form and carefully fill in the details of your order. Attach a copy of the Bank deposit slip onto the form and fax it to 695-6449. We will confirm receipt of your order and payment. |
